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Headset RIG 400HX Black

Performance audio, noise-cancelling mic, and sound-isolating, cushioned design for Xbox One gaming.
Technical specifications Support & Downloads
Colour
$USD 49.90
Incl. $USD 0.08 of eco part

Since November 2006, the purchase of new electrical or electronic devices has been subject to an eco-contribution. When you buy such a new device and pay the DEE eco-contribution, you are financing the collection, processing, and recycling of electrical and electronic equipment waste (WEEE). The amount varies depending on the product purchased and the type of treatment it requires. Find more information on our partner's website: http://www.eco-systemes.fr/

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CHANGE THE WAY YOU GAME

Stack your system with the advantage of a performance headset to clearly hear everything you need to win. Notice more audio cues and feel like part of the action. Control the volume with inline controls instead of onscreen menus. Rally your allies and taunt your enemies with a noise-cancelling boom mic. When you’ve had enough talk, remove it entirely for solo campaigns. Designed for how you play, the cushioned headband and earcups keep you comfortable for hours. It’s time to hear your games in a new way and gear up with the new RIG 400HX.

Features

RIG 400HX
  • 40 mm, high-sensitivity drivers deliver explosive game audio that puts you right in the middle of the action.
  • Memory-foam, sound-isolating earcups block noise and keep you focused.
  • Directly adjust game volume and mute your mic using inline controls.
  • Cushioned headband reduces pressure so you can game for hours.

Technical specifications

Headset RIG 400HX Black
General information
  • Compatibility : XBOX One/XBOX Series
  • Headphone type : Around Ear
  • Colour : Black
Audio specifications
  • Frequency response : 20 Hz–20 kHz
  • Impedance : 32 ohms
  • Max SPL : 111 dBSPL/V
  • Driver diameter : 40mm
Microphone specifications
  • Microphone frequency response : 100 Hz–10 kHz
  • Removable microphone : Yes
Connectivity
  • Connection type : 3.5 mm analog connector
  • Wireless : No
  • Volume control : Inline
  • Cable length (cm) : 130 cm
Reference
  • Sku : PLANTRO-RIG400HX

Comparator

RIG 400HX RIG 700 HX – Casque Gaming Xbox Noir Headset RIG 600 PRO HX Black RIG 500 PRO HC GEN2
Headset RIG 400HX Black Headset RIG 700HX Black Headset RIG 600 PRO HX Black Headset RIG 500 PRO HC GEN2 Black
Price
$USD 49.90
$USD 129.90
$USD 99.90
$USD 79.90
Compatibility XBOX One/XBOX Series XBOX Series/XBOX One/Windows Xbox/Windows/Nintendo Switch/Android/iOS XBOX Series/XBOX One/PS4/PS5/Windows
Frequency response 20 Hz–20 kHz 20 Hz–20 kHz 20 Hz–20 kHz 20 Hz–20 kHz
Impedance 32 ohms 32 ohms 32 ohms 32 ohms
Max SPL 111 dBSPL/V 111 dBSPL/V 111 dBSPL/V 111 dBSPL/V
Surround sound - - Dolby Atmos for Headphones Dolby Atmos for Headphones
Driver diameter 40mm 40 mm 40mm 50mm
Removable microphone Yes Yes Yes Yes
Wireless No Yes Yes No
Volume control Inline On-ear On-ear Inline

Support & Downloads

Documents

Frequently asked questions

You deliver to my country, but there are products I can't order

From the European website, some products are not delivered to every country. These exclusions mainly apply to Nintendo Switch cases in Spain and a selection of headsets in Germany.

The table below displays all the products that are excluded from delivery and their respective countries.

 

Germany Spain United Kingdom United States Belgium & Netherlands

PCCH-350

PLANTRO-400HSCAMO

PLANTRO-400HXATMOS

PLANTRO-400HXCAMO

PLANTRO-RIG100HC

PLANTRO-RIG100HS

PLANTRO-RIG100HX

PLANTRO-RIG400

PLANTRO-RIG400ATMOS

PLANTRO-RIG400FO

PLANTRO-RIG400HSW

PLANTRO-RIG400HX

PLANTRO-RIG400HXFO

PLANTRO-RIG400HXW

PLANTRO-RIG400PROHC

PLANTRO-RIG500PROHS

PS4OFCPADBLACK

PS4OFHEADSETV3

PS4OFHEADSETV3BLUE

PS4OFHEADSETV3GREEN

PS4OFHEADSETV3RED

PS4OFHEADSETV3TITAN

PS4OFHEADSETV3WHITE

PS4OFPADREV3FRNL

PS4OFPADRPC3FRNL

NLS140

NLS115

NLS115LA

NLS140Z

NLS142BR

NLS148L

NNS15

NNS28B

NNS28T

NNS39AC

NNS40

NNS44

NNS46G

NNS46BL

NNS47

NNS50A

NNS50B

NNS50C

NNS51

NNS58

NNS60

NNS9

NNS36AC

NNS50GR

NNS40W

NNS30PB

NNS30P

NNS30BL

NNS30R

NNS30SN

NNS34AC

NNS37M

NNS42Z

NNS53A

NNS53B

NNS61

NNS533

NNS433

NNS20G

NNS40G

NNS61G

NNS4000G

RIG800PROHD

RIG800PROHS

RIG800PROHX

 

NNS36AC

NNS50GR

 XBXPROCOMPACTFOREST

 

 

How do I replace the speaker cushions?
  1. Remove the ear cups from the headband frame.
  2. Put one end of the new speaker cushion material into the plastic groove on the ear cup and hold it in place.
  3. Pull and stretch the rest of the speaker cushion around the groove until the material is fully in it. To make sure that the material is correctly in place, give the speaker cushion a light turn.
  4. Put the ear cups back into the headband frame.
  5. Make sure that the ear cups are correctly in place. When you extend the microphone, it must be pointing away from the RIG logo on the headband frame and not towards it.
How do I set up my RIG 400 headset?

PlayStation 4

PlayStation 5

Xbox One

PC / Mac

There is no stereo sound
  1. Insert the headset wire into the device or controller correctly. If necessary, unplug it and plug it back in.
    • When the wire is correctly inserted into the controller port, you see the Audio option in the Settings menu.
    • If it is not recognized, there can be a problem with the controller's headset port. Test another controller.
  2. Test the headset with another source that has a headset connection, like a mobile phone, a tablet or a laptop.
  3. If you are still having issues getting stereo sound, contact the support team.
The audio is distorted on Xbox

Check the basic connections

  1. Insert the headset's 3.5mm jack into the device or controller correctly. If necessary, unplug it and plug it back in.
  2. Insert the other side of the wire on the headset correctly.
    • When the jack is correctly inserted into the Xbox controller port, you hear a soft click and you see the Audio option in the Settings menu.
    • If it is not recognized, there can be a problem with the controller's headset port. Test another controller.
  3. Test the headset with another source that has a headset connection, like a mobile phone, a tablet or a laptop.
  4. If there is an issue when you use another source, adjust the volume on the headset to decrease the distortion. If you need to lower the volume to the point where it is too quiet to remove the distortion, this can indicate a damaged driver. Contact the support team.
    If there is no issue, there can be a problem with the volume settings on the console.

Check the volume settings on the console

By default, when you first plug in a headset, the Xbox sets the volume at a mid-level.

  1. Press the Xbox button on your controller.
  2. Go to Profile & system > Settings > General > Volume & audio output.
  3. Adjust the volume. If you hear a distortion, lower it and if it is too low, increase it. We do not recommend testing the volume at the highest levels.

If there is still an issue, contact the support team.

The audio only comes out of one headphone

This problem can happen if the audio output of your console is set to Chat Audio.

  1. Go to the settings of your console.
    • On PlayStation 4: Settings > Devices > Audio Devices > Output to Headphones.
    • On PlayStation 5: Settings > Sound > Audio Output > Headphones > Output to Headphones.
  2. Select All Audio.
What are the differences between the former edition and the 2021 edition of the RIG 400 headset?

The RIG 400 headsets 2021 edition all have a straight 3.5mm / 4-pin connector plug. It makes them universally compatible with all current gaming controllers on all devices:

  • Xbox One
  • Xbox Series X|S
  • PlayStation 4
  • PlayStation 5
  • Nintendo Switch
  • PC and laptops
  • Other personal electronics devices
People can't hear me

Check the basic connections

  1. Make sure that the microphone boom is fully inserted and that it is facing the correct way.
  2. Make sure that the headset wire is fully inserted into the controller.

Check the settings on the console

  1. Make sure that the headset microphone is set to On.
  2. Press the system button (PS or Xbox).
    • On PlayStation 4, go to Settings > Devices > Audio Devices > Adjust Microphone Level.
    • On PlayStation 5, go to Settings > Sound > Microphone > Adjust Microphone Level.
    • On Xbox, go to Profile & system > Settings > General > Volume & audio output.
  3. Turn the microphone level up and test if it works.

Check the headset on another device

  1. Plug your RIG headset into your mobile phone or any other device with a 3.5mm headset jack.
  2. Make a test call. If the other person can hear you, there can be an issue with your controller's headset jack. Try the headset with another controller.
  3. If the headset doesn't work with the other device, there can be an issue with the microphone on the headset. Contact the support team.