Corded performance-driven PC headset with unique features and superior comfort that enables them to hear 3D spatial audio and play better.
ENGINEERED FOR 3D AUDIO
Designed for console gaming, the RIG 500 PRO HA Gen 2 is everything gamers loved about the Gen 1 edition, with an upgrade. Featuring an all-new steel frame which is lightweight. highly durable and flexible. The dual-material ear cushions help block outside noise while also providing enduring comfort. Signature RIG exoskeleton earcups encompass low distortion 50mm drivers that are engineered for 3D game audio. Including a 2-year Dolby Atmos activation code*, you can now react faster and more accurately as you can detect the distance and direction of your threats.
TECHNICAL SPECIFICATIONS
- Compatible with PCs, laptops, Xbox Series X|S and Xbox One, PS4 and PS5, tablets, mobile phones.
- Low distortion precisely tuned 50 mm drivers deliver game-changing sound.
- Unlock precise, 3D sound with Dolby Atmos®* for superior audio accuracy.
- Durable extruded steel headband and lightweight exoskeleton earcups offer comfort and stability.
- Noise-isolating acoustic chambers provide high-resolution audio and low distortion
- Isolated closed-cup design and dual-material ear cushions block outside noise
- Removable noise-cancelling mic and flip-to-mute function for focused gameplay
- 1.5m kink-resistant cable has a 3.5mm connector making it compatible with PCs, consoles and personal electronic devices. Also included is a 0.5m Y-splitter.
*Dolby Atmos® requires an Xbox One, Xbox Series X|S or Windows 10 compatible device, and a Microsoft account and login. Activation for one device only.
Technical specifications
3D sound Dolby Atmos
Wireless No
Volume controls Inline
Microphone Flip up
General information
- Compatibility : Windows/XBOX Series/XBOX One/PS4/PS5
- Headphone type : Around Ear
- Colour : Black
- Release Date : 04/10/2022
Audio specifications
- Frequency response : 20 Hz–20 kHz
- Impedance : 32 ohms
- Max SPL : 111 dBSPL/V
- Surround sound : Dolby Atmos for Headphones
- Driver diameter : 50mm
Microphone specifications
- Microphone frequency response : 100 Hz–10 kHz
- Removable microphone : Yes
Connectivity
- Connection type : 3.5 mm analog connector
- Wireless : No
- Volume control : Inline
- Cable length (cm) : 130 cm
Reference
- Sku : RIG500PROHAG2
Comparator
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| Headset RIG 500 PRO HA GEN2 | Headset RIG 800 PRO HD | Headset RIG 400 PRO HC | Headset RIG 500 PRO HC | |
| Price |
€79.90
|
€149.90
|
€59.90
|
€69.90
|
| Compatibility | Windows/XBOX Series/XBOX One/PS4/PS5 | Windows | Nintendo Switch/XBOX One/XBOX Series/PS4 | XBOX One/PS4/Nintendo Switch/XBOX Series/PS5 |
| Frequency response | 20 Hz–20 kHz | 20 Hz–20 kHz | 20 Hz–20 kHz | 20 Hz–20 kHz |
| Impedance | 32 ohms | 32 ohms | 32 ohms | 32 ohms |
| Max SPL | 111 dBSPL/V | 111 dBSPL/V | 111 dBSPL/V | 111 dBSPL/V |
| Surround sound | Dolby Atmos for Headphones | Dolby Atmos for Headphones | - | Dolby Atmos for Headphones |
| Driver diameter | 50mm | 40 mm équipés de résonateurs basse fréquence | 40mm | 50mm |
| Removable microphone | Yes | No | Yes | Yes |
| Wireless | No | Yes | No | No |
| Volume control | Inline | On-ear | Game Audio Dial | Game Audio Dial |
Recommendations
Support & Downloads
Documents
Frequently asked questions
The audio only comes out of one headphone
The audio only comes out of one headphone
This problem can happen if the audio output of your console is set to Chat Audio.
- Go to the settings of your console.
- On PlayStation 4: Settings > Devices > Audio Devices > Output to Headphones.
- On PlayStation 5: Settings > Sound > Audio Output > Headphones > Output to Headphones.
- Select All Audio.
What are the differences between the RIG 500 PRO GEN 1 series and the RIG 500 PRO GEN 2 series?
The RIG 500 PRO GEN 2 series feature the following changes:
- Virtually unbreakable metal headband on all models.
- Change from a removable audio cable to a permanently attached, flat audio cable with in-line volume control and max volume lock.
- Compatibility with all gaming controllers: Xbox One, Xbox Series X|S, PlayStation 4, PlayStation 5, Nintendo Switch, PCs, laptops and other personal electronics devices.
The audio is distorted on Xbox
Check the basic connections
- Insert the headset's 3.5mm jack into the device or controller correctly. If necessary, unplug it and plug it back in.
- Insert the other side of the wire on the headset correctly.
- When the jack is correctly inserted into the Xbox controller port, you hear a soft click and you see the Audio option in the Settings menu.
- If it is not recognised, there can be a problem with the controller's headset port. Test another controller.
- Test the headset with another source that has a headset connection, like a mobile phone, a tablet or a laptop.
- If there is an issue when you use another source, adjust the volume on the headset to decrease the distortion. If you need to lower the volume to the point where it is too quiet, this can indicate a damaged driver. Contact the support team.
If there is no issue, there can be a problem with the volume settings on the console.
Check the volume settings on the console
By default, when you first plug in a headset, the Xbox sets the volume at a mid-level.
- Press the Xbox button on your controller.
- Go to Profile & system > Settings > General > Volume & audio output.
- Adjust the volume. If you hear a distortion, lower it and if it is too low, increase it. We do not recommend testing the volume at the highest levels.
If there is still an issue, contact the support team.
There is no stereo sound
- Insert the headset wire into the device or controller correctly. If necessary, unplug it and plug it back in.
- When the wire is correctly inserted into the controller port, you see the Audio option in the Settings menu.
- If you use a RIG PRO 500 model designed for a different console, remove the plastic sleeve on the connector to fully insert the plug into the headset jack of the controller.
- If it is not recognised, there can be a problem with the controller's headset port. Test another controller.
- Test the headset with another source that has a headset connection, like a mobile phone, a tablet or a laptop.
- If you are still having issues getting stereo sound, test the headset with another 3.5mm male to male cable.
- If you are still having issues, contact the support team.
How do I set up my RIG 500 PRO headset?
PlayStation 4
PlayStation 5
Xbox One
PC / Mac
People can't hear me
Check the basic connections
- Make sure that the microphone is fully inserted and is facing the correct way.
- Make sure that the headset wire is fully inserted into the controller.
- If you use a PlayStation headset with game audio dial on your Xbox controller or vice-versa, remove the plastic sleeve on the connector to insert the connector fully into the controller's port.
- Put the microphone no more than 3-5cm away from your mouth.
- Make sure that the microphone isn't muted on the headset.
RIG 500 headsets have a flip-to-mute feature. To unmute, flip the mic boom all the way down.
Check the settings on the console
Xbox
- Press the Nexus button.
- Go to Profile & Settings > Audio.
- Make sure that the Headset Mic feature is set to On.
PlayStation 4/PlayStation 5
- Press the PS button.
- Go to Settings > Sound/Devices > Adjust Mic Level.
- Increase the volume of the microphone.
Check the headset on another device
- Plug your RIG headset into your mobile phone or any other device with a 3.5mm headset jack.
- Make a test call. If the other person can hear you, there can be an issue with your controller's headset jack. Try the headset with another controller.
- If the headset doesn't work with the other device, there can be an issue with the microphone on the headset. Contact the support team.