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Headset RIG 500 PRO HS

Rigid, lightweight design helps deliver precise, high-resolution game audio so you can crush the competition.
Technical specifications Support & Downloads
€129.90
Incl. €0.08 of eco part

Since November 2006, the purchase of new electrical or electronic devices has been subject to an eco-contribution. When you buy such a new device and pay the DEE eco-contribution, you are financing the collection, processing, and recycling of electrical and electronic equipment waste (WEEE). The amount varies depending on the product purchased and the type of treatment it requires. Find more information on our partner's website: http://www.eco-systemes.fr/

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ELITE AUDIO - UNCONTESTED

Control the battlefield with the exceptionally engineered RIG 500 PRO HS headset, designed for PlayStation®4. With its lightweight exoskeleton, precisely-tuned acoustic chambers, powerful 50 mm drivers and the first-ever RIG game audio dial delivering intuitive volume control, victory is at your fingertips.

Features

Headset RIG 500 PRO HS
  • Hear more and react faster with precisely tuned 50 mm drivers delivering high-resolution audio
  • The lightweight exoskeleton design covers the ear for stable, comfortable gameplay, so you can play longer with less distraction
  • Precisely tuned to pick up every sound, noise-isolating acoustic chambers create a high-resolution, low-distortion audio experience
  • Isolated over-the-ear design and dual-material earcushions provide passive noise cancellation so you can play for hours without fatigue or overheating
  • Strategically located RIG game audio dial integrates with your controller to let you easily adjust master volume without interrupting your gameplay
  • Removable noise-canceling mic and flip-to-mute function takes the guesswork out of muting and unmuting
  • Replaceable earcups and interchangeable cables allow you to configure your headset to suit your playing style and desired comfort level

Technical specifications

Headset RIG 500 PRO HS
General information
  • Compatibility : PS4/PS5
  • Headphone type : Around Ear
  • Colour : Black
Audio specifications
  • Frequency response : 20 Hz–20 kHz
  • Impedance : 32 ohms
  • Max SPL : 111 dBSPL/V
  • Surround sound : Dolby Atmos for Headphones
  • Driver diameter : 50mm
Microphone specifications
  • Microphone frequency response : 100 Hz–10 kHz
  • Removable microphone : Yes
Connectivity
  • Connection type : 3.5 mm analog connector
  • Wireless : No
  • Volume control : Game Audio Dial
  • Cable length (cm) : 130 cm
Reference
  • Sku : PLANTRO-RIG500PROHS

Comparator

Headset RIG 500 PRO HS Headset RIG 800 PRO HS Headset RIG 700HS RIG 600 PRO HS Black
Headset RIG 500 PRO HS Headset RIG 800 PRO HS Headset RIG 700HS RIG 600 PRO HS Black
Price
€129.90
-39 %
€164.90 €99.90
-38 %
€129.90 €79.90
-22 %
€89.90 €69.90
Compatibility PS4/PS5 PS4/PS5 PS4/PS5 PS4/PS5/Windows/Nintendo Switch/Android/iOS
Frequency response 20 Hz–20 kHz 20 Hz–20 kHz 20 Hz–20 kHz 20 Hz–20 kHz
Impedance 32 ohms 32 ohms 32 ohms 32 ohms
Max SPL 111 dBSPL/V 111 dBSPL/V 111 dBSPL/V 111 dBSPL/V
Surround sound Dolby Atmos for Headphones - - -
Driver diameter 50mm 40 mm équipés de résonateurs basse fréquence 40mm 40mm
Removable microphone Yes No Yes No
Wireless No Yes Yes Yes
Volume control Game Audio Dial On-ear On-Ear On-ear

Support & Downloads

Documents

Frequently asked questions

You deliver to my country, but there are products I can't order

From the European website, some products are not delivered to every country. These exclusions mainly apply to Nintendo Switch cases in Spain and a selection of headsets in Germany.

The table below displays all the products that are excluded from delivery and their respective countries.

 

Germany Spain United Kingdom United States Belgium & Netherlands

PCCH-350

PLANTRO-400HSCAMO

PLANTRO-400HXATMOS

PLANTRO-400HXCAMO

PLANTRO-RIG100HC

PLANTRO-RIG100HS

PLANTRO-RIG100HX

PLANTRO-RIG400

PLANTRO-RIG400ATMOS

PLANTRO-RIG400FO

PLANTRO-RIG400HSW

PLANTRO-RIG400HX

PLANTRO-RIG400HXFO

PLANTRO-RIG400HXW

PLANTRO-RIG400PROHC

PLANTRO-RIG500PROHS

PS4OFCPADBLACK

PS4OFHEADSETV3

PS4OFHEADSETV3BLUE

PS4OFHEADSETV3GREEN

PS4OFHEADSETV3RED

PS4OFHEADSETV3TITAN

PS4OFHEADSETV3WHITE

PS4OFPADREV3FRNL

PS4OFPADRPC3FRNL

NLS140

NLS115

NLS115LA

NLS140Z

NLS142BR

NLS148L

NNS15

NNS28B

NNS28T

NNS39AC

NNS40

NNS44

NNS46G

NNS46BL

NNS47

NNS50A

NNS50B

NNS50C

NNS51

NNS58

NNS60

NNS9

NNS36AC

NNS50GR

NNS40W

NNS30PB

NNS30P

NNS30BL

NNS30R

NNS30SN

NNS34AC

NNS37M

NNS42Z

NNS53A

NNS53B

NNS61

NNS533

NNS433

NNS20G

NNS40G

NNS61G

NNS4000G

RIG800PROHD

RIG800PROHS

RIG800PROHX

 

NNS36AC

NNS50GR

 XBXPROCOMPACTFOREST

 

 

The audio only comes out of one headphone

The audio only comes out of one headphone

This problem can happen if the audio output of your console is set to Chat Audio.

  1. Go to the settings of your console.
    • On PlayStation 4: Settings > Devices > Audio Devices > Output to Headphones.
    • On PlayStation 5: Settings > Sound > Audio Output > Headphones > Output to Headphones.
  2. Select All Audio.
What are the differences between the RIG 500 PRO GEN 1 series and the RIG 500 PRO GEN 2 series?

The RIG 500 PRO GEN 2 series feature the following changes:

  • Virtually unbreakable metal headband on all models.
  • Change from a removable audio cable to a permanently attached, flat audio cable with in-line volume control and max volume lock.
  • Compatibility with all gaming controllers: Xbox One, Xbox Series X|S, PlayStation 4, PlayStation 5, Nintendo Switch, PCs, laptops and other personal electronics devices.
The audio is distorted on Xbox

Check the basic connections

  1. Insert the headset's 3.5mm jack into the device or controller correctly. If necessary, unplug it and plug it back in.
  2. Insert the other side of the wire on the headset correctly.
    • When the jack is correctly inserted into the Xbox controller port, you hear a soft click and you see the Audio option in the Settings menu.
    • If it is not recognised, there can be a problem with the controller's headset port. Test another controller.
  3. Test the headset with another source that has a headset connection, like a mobile phone, a tablet or a laptop.
  4. If there is an issue when you use another source, adjust the volume on the headset to decrease the distortion. If you need to lower the volume to the point where it is too quiet, this can indicate a damaged driver. Contact the support team.
    If there is no issue, there can be a problem with the volume settings on the console.

Check the volume settings on the console

By default, when you first plug in a headset, the Xbox sets the volume at a mid-level.

  1. Press the Xbox button on your controller.
  2. Go to Profile & system > Settings > General > Volume & audio output.
  3. Adjust the volume. If you hear a distortion, lower it and if it is too low, increase it. We do not recommend testing the volume at the highest levels.

If there is still an issue, contact the support team.

There is no stereo sound
  1. Insert the headset wire into the device or controller correctly. If necessary, unplug it and plug it back in.
    • When the wire is correctly inserted into the controller port, you see the Audio option in the Settings menu.
    • If you use a RIG PRO 500 model designed for a different console, remove the plastic sleeve on the connector to fully insert the plug into the headset jack of the controller.
    • If it is not recognised, there can be a problem with the controller's headset port. Test another controller.
  2. Test the headset with another source that has a headset connection, like a mobile phone, a tablet or a laptop.
  3. If you are still having issues getting stereo sound, test the headset with another 3.5mm male to male cable.
  4. If you are still having issues, contact the support team.
How do I set up my RIG 500 PRO headset?

PlayStation 4

PlayStation 5

Xbox One

PC / Mac

People can't hear me

Check the basic connections

  • Make sure that the microphone is fully inserted and is facing the correct way.
  • Make sure that the headset wire is fully inserted into the controller.
  • If you use a PlayStation headset with game audio dial on your Xbox controller or vice-versa, remove the plastic sleeve on the connector to insert the connector fully into the controller's port.
  • Put the microphone no more than 3-5cm away from your mouth.
  • Make sure that the microphone isn't muted on the headset.
    RIG 500 headsets have a flip-to-mute feature. To unmute, flip the mic boom all the way down.

Check the settings on the console

Xbox

  1. Press the Nexus button.
  2. Go to Profile & Settings > Audio.
  3. Make sure that the Headset Mic feature is set to On.

PlayStation 4/PlayStation 5

  1. Press the PS button.
  2. Go to Settings > Sound/Devices > Adjust Mic Level.
  3. Increase the volume of the microphone.

Check the headset on another device

  1. Plug your RIG headset into your mobile phone or any other device with a 3.5mm headset jack.
  2. Make a test call. If the other person can hear you, there can be an issue with your controller's headset jack. Try the headset with another controller.
  3. If the headset doesn't work with the other device, there can be an issue with the microphone on the headset. Contact the support team.